Guide
Moving your email, explained simply
Guides without jargon: from moving your mailbox and getting a new email address to closing the old mailbox. Written for people who don’t deal with technology every day.
More guides
- Switching email providers without losing anythingFour steps to a new mailbox: choose a provider, set it up securely, move your emails, update your address. Based on advice from Germany’s BSI.
- Can you keep your email address when you switch providers?Can you take your email address to a new provider? Usually not. What applies at T-Online, Vodafone, 1&1, GMX and Gmail, and how to keep all your emails.
- Gmail is ending mail fetching from other accounts: what now?Gmail is phasing out POP fetching of other mailboxes and Gmailify, for good in January 2027. Three ways to keep your emails in one place.
- New email address: where you need to change itBank, authorities, online shops, accounts: a checklist of where to enter your new email address, and in which order.
- New email address announcement: templates for contacts and auto-replyTell everyone your new email address without forgetting anyone: templates for family, friends and business contacts, plus a text for your auto-reply.
- Closing your old email account without losing anythingWhen you can close your old mailbox, what to save first and why a deleted address can become a risk.
- Gmail: how to create an app password, step by stepWhy Gmail needs an app password for email programs and moving services, and how to create one in five minutes and delete it later.
- GMX and WEB.DE: turn on IMAP so your move worksWhy GMX and WEB.DE can report a correct password as wrong, and how to turn on IMAP access in two minutes.
Switching providers: guides per provider
What to set up first, how long it takes and what happens to your folders, for the most common switches.